Experienced Team Leader
Position Overview:
The Herbivore is looking for an experienced and dynamic Team Leader to join our growing team. As a Team Leader, you will play a crucial role in overseeing daily operations, leading a dedicated team, and ensuring the highest standards of service and quality in our plant-based products and services.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve daily, weekly, and monthly goals.
- Ensure the smooth operation of day-to-day activities, maintaining high standards of efficiency and quality.
- Implement and uphold best practices for customer service, product handling, and operational procedures.
- Conduct regular team meetings to communicate goals, provide feedback, and foster a collaborative work environment.
- Develop and execute training programs to enhance team skills and performance.
- Monitor and manage inventory, ensuring stock levels are maintained and discrepancies are addressed promptly.
- Handle customer inquiries and resolve issues in a professional and timely manner.
- Collaborate with management to identify areas for improvement and implement strategic initiatives.
- Maintain a clean, organized, and safe work environment.
Qualifications:
- Proven experience in a leadership role, preferably in the retail or hospitality industry.
- Strong organizational and multitasking skills with a keen eye for detail.
- Excellent communication and interpersonal skills.
- Ability to inspire and lead a team towards achieving common goals.
- Knowledge of plant-based products and a commitment to sustainability is a plus.
- Proficiency in using relevant software and tools for inventory and team management.
- Flexibility to work various shifts, including weekends and holidays.
What We Offer:
- A supportive and inclusive work environment.
- Opportunities for career growth and advancement.
- The chance to be a part of a mission-driven company promoting plant-based living.
- Competitive salary and benefits package.
If you are a motivated and experienced leader with a passion for sustainability, we would love to hear from you. Please send your resume and a cover letter detailing your experience to robert@theherbivore.com.au.
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